Am I locked into a contract?

Talk to a dispatcher about current terms — whatever is agreed goes in writing before you start, so nothing about the arrangement is a surprise later.

Do I choose which loads I take?

Always. We bring you options and our recommendation. Nothing is booked without your say-so, and there is no forced dispatch.

What equipment do you dispatch?

Dry van, reefer, flatbed, power only, box truck and hotshot. Each has a page explaining how we work it.

You invoice the broker, or use your own factoring company, exactly as you do now. The broker pays you directly. BSG is your dispatcher — not your carrier, and not a broker.

How much of my day does this actually save?

It depends on how much of it currently goes on searching and calling. For most owner-operators running broker freight it is the evenings back, plus the part of the morning that used to go on chasing a rate confirmation.

Will you make me run cheap freight to keep the truck moving?

No. Our fee is a percentage of the linehaul, so it rises with your rate rather than with your mileage — there is no version of this where cheap freight suits us. We will tell you when a rate is the best available on a lane, and you are free to disagree and wait.

What if I already have brokers I like working with?

Bring them. We will work those relationships rather than route around them, and a broker who already pays you properly makes our job easier.

Owner operator dispatch service

Owner operator dispatch: you bought the truck to drive it, not to work a load board

Searching, calling brokers and chasing rate confirmations is a second job. BSG Carriers does that part.

Owner-operatorsSmall fleetsNew authority

Get started Talk to a dispatcher

What changes

The work that disappears from your day

The load search

You stop refreshing boards between deliveries. We bring you options that fit the truck.

The broker calls

We make them. You get the summary, not the hold music.

The paperwork chase

Rate confirmations, appointments and documents tracked in one place.

Why BSG Carriers

Built around the carrier, not the load board

Experienced dispatch support

Professional assistance at every stage of the dispatch process, not a call centre reading a script.

Better load opportunities

Freight matched to your equipment and to the lanes you actually want to run.

Professional broker communication

We deal with the brokers. You are not chasing anyone for a rate confirmation.

Carrier-focused service

The plan is built around your operation and your goals, not around filling somebody else’s board.

Transparent process

You always know what is being worked, what was offered and what was agreed.

Dedicated support

A direct line to the BSG team when something changes on the road.

For owner-operators

The arithmetic of running one truck

A single truck earns only when it is loaded and moving, and every hour spent on a load board, on hold to a broker, or arguing about a lumper receipt is an hour it is doing neither. That is the real case for a dispatcher: not that we can find loads you could not find yourself, but that finding them is a full-time job competing directly with the one that actually pays you.

The second thing that decides whether a year works is deadhead. Costs accrue on every mile the truck turns, but only loaded miles earn, so an empty mile has to be carried by the loaded ones. A dispatcher thinking about your next load while you are still running this one is the main lever on that number, and it moves a year far more than squeezing another five cents out of any single rate.

The third is knowing your own cost per mile. Without it a rate is just a number that feels high or low. With it, you know which loads are worth taking and which are worth waiting out.

What stays yours

A dispatch service should take work off you without taking control off you.

Your authority, your insurance and your DOT number. You are the carrier on every rate confirmation.
The final say on every load. We recommend, you decide, and you never have to explain a no.
Your money. Brokers pay you directly and your factoring arrangement stays exactly as it is.
Your home time. Tell us when you need to be back and we work the lanes around it.
Your existing broker relationships, if you already have good ones.

The work that leaves your day

Load sourcing

Boards, direct broker relationships and repeat lanes — worked continuously, not only when the truck is empty.

Rate negotiation

Every load is negotiated. We know what a lane paid last week, and we do not take the first number on the board.

Paperwork

Carrier packets, rate confirmations, BOLs, lumper receipts and the invoice packet your factoring company needs.

Detention and TONU

If you sit, we document it and bill it. Detention that nobody claims is the most commonly abandoned money in trucking.

When a dispatcher is not worth it

Worth saying plainly, because the answer is not always yes. If you have two or three direct shippers who keep you loaded, you know your lanes, and you are comfortable negotiating, then a dispatcher is a percentage on revenue you were going to earn anyway.

It tends to be worth it when you are running broker freight, when you are losing evenings to the board, when you are new enough that you do not yet know what a lane should pay, or when deadhead is quietly eating the difference between a good month and a bad one.

If you are not sure which of those describes you, say so when you call. We would rather tell you it is not worth it than sign you up for a month and have you leave.

How we start

Tell us about the truck

Equipment, home base, the lanes you like and the ones you will not run. We set up your carrier packet once and reuse it.

We find the freight

We learn your truck, your home base and the lanes you actually want before bringing you anything — the first week is mostly us listening.

We negotiate and book

We call the broker, push the rate, confirm the details and send you the rate confirmation. You approve every load before it is booked — there is no forced dispatch.

You drive, we chase the paperwork

Check calls, lumper receipts, detention claims and the invoice packet. You send the signed BOL; we handle the rest.

What it costs

Dispatching is charged as a percentage of the linehaul, agreed before you take your first load, and there is no long-term contract to sign. Ask a dispatcher for the current rate.

Nothing to pay while the truck is not running, and no sign-up fee.

Where to go next

Dry van dispatchThe most common trailer on the road, and the deepest freight pool.Reefer loads and ratesTemperature-controlled freight, produce season and FSMA paperwork.Flatbed loads and securementSteel, lumber, machinery — and the securement that comes with them.Running power onlyYour tractor, their trailer. Drop and hook without buying a box.Straight truck dispatchingStraight trucks, final mile and freight that does not need a 53-footer.Hotshot loads and requirementsClass 3 to 5 with a gooseneck, running expedited and partial loads.Dispatch for a new authorityUnder six months old, and brokers will not load you yet.Small fleet dispatchTwo to ten trucks, coordinated rather than dispatched one at a time.Which trailer should you run?Dry van, reefer, flatbed, power only, box truck and hotshot, side by side.Weekly dedicated lanesRepeat, consistent freight — a steady week beats one good rate.Spot rates vs contract freightWhen each one pays better, judged against your own cost per mile.Work out your cost per mileWork out your break-even rate before you judge any load.What a dispatcher doesEverything we handle, from finding the load to chasing the invoice.Trucking glossaryThe words used around a load, explained without jargon.Writing on the business of truckingDeadhead, detention and finding loads — the business of running a truck.

FAQ

Questions owner-operators ask first

Yes. BSG Carriers dispatches for carriers running under their own MC and DOT authority, with insurance in your company name. You stay the carrier on every load.

Ready to keep your truck moving?

Let BSG Carriers handle the load search, broker communication and dispatching while you focus on the road.

Get started today