Do I need my own authority to use a dispatch service?

Yes. We dispatch for carriers who hold their own MC and DOT authority, with insurance in their own company name. If your authority is new we can still work with you, though some brokers set a minimum age before they will load a new MC.

What equipment do you dispatch?

Dry van, reefer, flatbed, power only, box truck and hotshot. Each has its own page setting out how we work it, because the job genuinely differs between them — a reefer load carries obligations a dry van load does not.

Do you guarantee a certain number of loads a week?

No, and be wary of anyone who does. How busy a truck stays depends on your lanes, your rate expectations and the market that week. What we commit to is working the truck continuously rather than reactively, and being straight with you when a lane has gone soft.

Can I keep the broker relationships I already have?

Yes. Bring them with you. If you have a broker who pays well and treats you properly, we will work that relationship rather than route around it.

What happens if a load falls through?

We chase the TONU if one is owed and start looking for a replacement straight away. A cancelled load is the moment where being two or three loads ahead pays for itself.

Truck dispatch services

Truck dispatch services that cover everything off the wheel

BSG Carriers is a dispatching service. We find the freight, negotiate the rate and handle the broker so your truck keeps earning.

Get started How it works

What we do

Dispatching, handled end to end

You run the truck. We run everything that happens before and after the wheels turn.

Load finding

Suitable loads based on your equipment, location, preferred lanes and the goals you set for your operation.

Rate negotiation

We speak to brokers and negotiate rates on your behalf, so you are not taking the first number offered.

Broker communication

We handle the calls, the emails and the follow-up with brokers so you can concentrate on driving.

Dispatch management

Loads, appointments, rate confirmations and the paperwork that travels with them, coordinated in one place.

Detention & layover support

When a dock holds you up we work the detention and layover claim with the broker instead of leaving it to you.

Dispatch support

Responsive support through the whole dispatch process, from the first load to the settlement paperwork.

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Equipment we dispatch

Whatever you run, we can work with it

Dry van53′ and 48′ van freight on regional and long-haul lanes.

ReeferTemperature-controlled freight with set points confirmed before dispatch.

FlatbedOpen-deck freight, including securement and tarping requirements.

Power onlyPulling broker- or shipper-owned trailers on drop-and-hook lanes.

Box truckStraight-truck freight for lighter and shorter-haul work.

HotshotExpedited and time-sensitive loads on smaller equipment.

What a dispatcher actually does all day

Dispatching is usually described as "finding loads", which is the smallest part of it. Finding a load takes minutes. What takes the day is everything attached to it: working out what a lane is really paying this week, checking whether the destination has freight going back out of it, getting a broker to move off their first number, reading the rate confirmation properly before it is signed, and then chasing the paperwork that turns a completed delivery into money in your account.

The part that is easiest to underestimate is the reload. A rate that looks strong into a market with nothing coming out of it is worth less than a moderate rate into a market that reloads the same day. Judging that is the difference between a dispatcher and a load board, and it is why a good week is usually built two or three loads ahead rather than one at a time.

BSG Carriers is a dispatch service, not a freight broker. You keep your own authority, your own insurance and your own carrier packet — the loads are booked under your MC, and you are paid by the broker or shipper directly.

On every load we book for you

Load sourcing

Boards, direct broker relationships and repeat lanes — worked continuously, not only when the truck is empty.

Rate negotiation

Every load is negotiated. We know what a lane paid last week, and we do not take the first number on the board.

Paperwork

Carrier packets, rate confirmations, BOLs, lumper receipts and the invoice packet your factoring company needs.

Detention and TONU

If you sit, we document it and bill it. Detention that nobody claims is the most commonly abandoned money in trucking.

Where a dispatcher earns the percentage

The parts of the job that either make you money or quietly cost you it.

Reading the rate confirmation before it is signed — detention terms, TONU, lumper responsibility and any accessorial that is excluded.
Recording arrival and departure times against the appointment, so detention is claimable rather than just annoying.
Checking that a broker pays, and how quickly, before putting your truck on their freight.
Not booking you into a market you cannot leave without running 300 miles empty.
Saying so when the best available rate on a lane is still not worth taking.

What we do not do

We do not take possession of your freight, we do not re-broker it, and we own no trucks. You hold the authority, the insurance and the relationship with the broker, and the broker pays you directly rather than paying us to pass it on.

We also do not force dispatch. You see the lane, the rate, the equipment requirement and the broker before anything is booked, and you can turn any of it down without justifying the decision. A dispatcher who books first and tells you afterwards is arranging their week, not yours.

We are not a compliance service, an accountant or a factoring company. We assemble the invoice packet in the format your factor wants, and we will tell you when something looks wrong, but the filings stay yours.

How we work

Tell us about the truck

Equipment, home base, the lanes you like and the ones you will not run. We set up your carrier packet once and reuse it.

We find the freight

We work the boards, direct broker relationships and your repeat lanes continuously — not only on the morning the truck goes empty.

We negotiate and book

We call the broker, push the rate, confirm the details and send you the rate confirmation. You approve every load before it is booked — there is no forced dispatch.

You drive, we chase the paperwork

Check calls, lumper receipts, detention claims and the invoice packet. You send the signed BOL; we handle the rest.

What it costs

Dispatching is charged as a percentage of the linehaul, agreed before you take your first load, and there is no long-term contract to sign. Ask a dispatcher for the current rate.

No sign-up fee, and nothing to pay while the truck is not running.

Where to go next

Dry van dispatchThe most common trailer on the road, and the deepest freight pool.Reefer loads and ratesTemperature-controlled freight, produce season and FSMA paperwork.Open-deck freight dispatchingSteel, lumber, machinery — and the securement that comes with them.Power only dispatchYour tractor, their trailer. Drop and hook without buying a box.Straight truck dispatchingStraight trucks, final mile and freight that does not need a 53-footer.Hotshot loads and requirementsClass 3 to 5 with a gooseneck, running expedited and partial loads.Compare equipmentDry van, reefer, flatbed, power only, box truck and hotshot, side by side.Dedicated lanesRepeat, consistent freight — a steady week beats one good rate.Spot rates vs contract freightWhen each one pays better, judged against your own cost per mile.Free break-even calculatorWork out your break-even rate before you judge any load.Dispatching a single truckHow we work for a single truck, and what you keep control of.What the words meanThe words used around a load, explained without jargon.Articles for owner-operatorsDeadhead, detention and finding loads — the business of running a truck.

FAQ

Questions about truck dispatch services

A broker is a party to the freight: they contract with the shipper, the shipper pays them, and they pay the carrier out of that. A dispatcher works for the carrier. We negotiate on your behalf, the load is booked under your authority, and the broker pays you directly. It changes who we answer to, which is the part that matters when a rate is being argued.

Ready to keep your truck moving?

Let BSG Carriers handle the load search, broker communication and dispatching while you focus on the road.

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